Friday, August 22, 2008

You want me to do what? Hello?

At my work, we have our new phone system that uses VoIP, internet phone. You can call any of our offices around the state and ask for my extension. They will promptly transfer the call. I assume it works for out of state to our toll free phone number as well.

This morning, we were only getting busy signals as we tried to dial out, a clear indication of a recurring problem we've been having where we can only dial extension on the network or receive incoming calls. I contacted our help desk to see if they could fix the problem. The conversation ended like this:

IT guy: "What I need you to do is unplug your phone line for about 5 seconds..........."

Me: "I don't think you'll be able to tell me what to do next after that."

Here's your sign.


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