I have been at the same government job for over 24 years now. Next year I will retire from this job, even though I will look for another to supplement my retirement income. My biggest complaint through the years is that management does not treat employees as well as customers. All measuring criteria is meant to find out just exactly what you must be doing wrong.
I was given a packet of observations of my work for the past 3 months and told to review and sign them, in preparation for a workload review. One of the observations decided that I must have wasted over 5 hours on the specified day of the observation. Now I get to work usually about 15 minutes early, I don't take regular breaks, I bounce from one desk to another wearing different hats as I work all over the office. Everyone from customers, to employees in ours and other divisions and management in both divisions come to me to ask me questions and get help. I don't surf the internet at work. I don't get more than a couple of personal phone calls in a week.
I was prepared to battle my manager over this negative review, but the closer I got to the meeting, the less important it seemed to make my point. We had the interview, I simply stated what I was doing, signed my papers and left the interview. The overall meeting was very positive. I actually trained my manager when she signed on with our agency several years ago. I don't know whether this will affect me at all one way or the other, but I decided that a year from now, I won't really care.
I'm off now for the weekend. My ulcer doesn't have anything more to worry about. I think I'll kick back and enjoy.